Frequently Asked Question

Windows 10 and Net Control 2 versions 12.00 - 12.05: Please update the software to the latest version of the software.

Earlier versions:

Windows Vista, 2008, 7 and 8: the "Do not display last user name" policy should be enabled, otherwise Net Control 2 service will not be able to login the user to the system.

To enable this policy you can use any of the provided methods:

1. Active Directory

open Group Policy Editor (Start -> Administrative Tools -> Group Policy Management);
create new group policy or edit existing one;
at left pane open and select the following tree: Computer Configuration -> Policies -> Windows Settings -> Security Settings -> Local Policies -> Security Options
at right pane find the following parameter: Interactive Logon: Do not display last user name policy;
double click to edit it;
enable it and click OK.


2. Local Policies
if a computer is not part of Active Directory, you can enable "Do not display last user name" policy on this computer as follows:

• open Local Policy Editor (press Win+R key combination to open Run dialog window; enter the following command:
  gpedit.msc
  and press Enter
• at left pane open and select the following tree: Computer Configuration -> WIndows Settings -> Security Settings -> Policies -> Windows Settings -> Security Settings -> Local Policies -> Security Options
• at right pane find the following parameter: Interactive Logon: Do not display last user name policy;
• double click to edit it;
• enable it and click OK.

3. Registry Editor.

Alternatively you can change the option of system Registry. This operation should be made on every client computer.

• Click Start button and type in Search programs box or press Win+R key combination and enter:
  Regedit.exe
• At left pane navigate to the following sub-key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
• At right pane find the parameter DontDisplayLastUsername, double click it and change its value to 1
• Click OK.